ارائه الگوی راهبردی ارزیابی عملکرد سازمانی مبتنی بر الگوی منطق

Article abstract: Providing a strategic model for organizational performance evaluation:

Performance is likened to an umbrella, which covers all the concepts important for achieving success and performing activities in the organization; Therefore, its evaluation is of special importance. Despite the presentation of different models, there is still a lack of a comprehensive model, focused on strategic goals, capable of covering all the key issues desired by managers, as well as the possibility of evaluating the strategic innovations of the organization. This study was conducted to design the described pattern. For this purpose, first by conceptual and philosophical analysis, the most important features of a favorable model were extracted from library studies and after design in the focal group were classified into 5 general features. Then, by studying 30 performance appraisal models and using the method of comparative analysis (in a systemic perspective), a strategic model of organizational performance appraisal was designed with 4 layers of inputs, processes, outputs and outcomes. Given that in a systemic perspective, the emphasis is on coordination and relationship between components, the logic model was also used to highlight the comprehensiveness and hierarchy of the model. For validation in the first stage, a purposeful and judgmental method based on cognition and expertise was used. In the second stage, the modified model in 21 strategic categories of the organization was operational evaluated. The validity of the questionnaire was checked and confirmed after experimental implementation in 3 organizational categories. The average score of the questionnaire was 78% acceptance of managers and experts in the whole organization.

نویسندگان

• مهدی زمانی‏ مزده ¹
• محمد محمودی‏ میمند ¹
• محمدحسن کریمی‏ گوارشکی ¹
• مجتبی سرور ²

¹ دانشگاه پیام نور

² دانشگاه صنعتی امیرکبیر